10:00-10:30
Sign in, collect your lanyard and grab a cuppa and some pastries. It’s about to begin!
Sign in, collect your lanyard and grab a cuppa and some pastries. It’s about to begin!

Discover how SUMS and AHUA members are using the new Organisational Efficiency Maturity Assessment tool (OEMA) to drive change, with live examples and a first look at how the tool helps institutions to adopt a common approach to assessing efficiency and benchmarking costs. Nick and Ben will guide us through practical applications, showing you how to harness OEMA’s insights for your own transformation journey.
How can universities move beyond reactive restructuring and embed transformation that truly lasts? Professor Amanda Broderick shares insights from her leadership journey – including founding University Academy 92, leading UEL to Times University of the Year for Teaching Quality, and chairing London Higher and BUCS. Discover what it takes to lead with purpose, build institutional resilience, and make change stick.
Network with colleagues over a hot drink and chat to our service hub leads.
Is the UK HE sector’s situation truly unprecedented? Do shared services and mergers really fail to deliver value? This panel brings together leaders from the NHS, government and further education to share their transformation stories, exploring the successes, setbacks, and surprising solutions that emerged under similar financial pressures. Discover which cross-sector strategies really worked and might translate to the HE context.
Enjoy a hot buffet lunch and have a chat with our conference sponsors.
How do the morning’s insights apply to your institution? Join this interactive networking session to explore the hottest topics affecting universities today. Facilitated by the SUMS Consulting team, we’ll work together to shape what meaningful transformation could look like for you, and help connect these ideas to practical support. Share your suggested ‘hot topics’ for the session by email to: consulting@sums.ac.uk.
Last chance to meet our service hub leads and sponsors!

What does successful transformation look like when universities lead it themselves? From institutional mergers and shared services to transnational education (TNE) partnerships and curriculum redesign, SUMS members are pioneering their own solutions. This panel showcases real transformation journeys, exploring what’s working, what conditions enabled success, and how homegrown approaches are delivering sustainable change.
Time to reflect on the topics raised.
Unwind with colleagues at our drinks reception and chat to our friendly consultants to see how we can support you with the themes of the conference.