Charles brings deep expertise in quality enhancement, academic standards, Digital transformation and OfS regulatory compliance. He supports members with institutional benchmarking, portfolio reviews, governance improvement, and teaching excellence frameworks. His experience spans research-intensive and post-92 universities, TNE provision, and international partnership development.
Previous experience in HE
- Director of Educational Excellence and Student Success, Advance HE (2025–26)
- Director of Leadership and Governance, Advance HE (2025)
- Associate Director (Knowledge & Innovation), Advance HE (2023–24)
- Associate Dean (Student Experience), Salford Business School, University of Salford (2019–22)
How has Charles supported universities?
- Strategic portfolio review and online learning reconfiguration, Northern University (30,000+ students)
- Academic career pathways transformation, Russell Group North-East University (1,500+ academics)
- Degree Apprenticeship quality enhancement review, Northern University (20,000+)
Outside of work, Charles publishes detective fiction under an alias.