Claire works in the intersection between teaching and learning and academic operations, helping Universities bring innovative curricula to the market and successfully deliver it to cohorts of students. She understands the complex system of academic resources required to deliver an excellent student learning and assessment experience: curriculum, academic staff, space and academic resources, student choice and time. She is able to summarise data to provide actionable insights and articulate complex multidimension resourcing challenges to provide clarity for senior managers.
Before joining SUMS in 2006, Claire was a semi-professional international cricketer for 4 years. Prior to that her graduate job was with Procter and Gamble as a Systems Analyst, then Manager, working with P&G Pharmaceuticals in Europe, supporting their in-country salesforces. Through her cricketing experiences and achievements, she has a practical understanding of high-performance environments and marginal gains theory. Through her systems background, she has a good understanding of data architectures, business requirements, process improvement and evidence-based decision making.
How has Claire recently supported universities?
- University of Southampton: reviewing the academic calendar
- University of Birmingham: reviewing the module credit framework
- Higher Education Authority in Ireland (covering the majority of HEIs in Ireland): large scale space utilisation survey
- Nottingham Trent University: holistic review of timetabling and teaching space management leading to a project to improve the planning of academic operations.
Outside of work, Claire is still involved in sports governance with roles at the MCC, the Cricket Discipline Commission, London Spirit and the University of Oxford. She enjoys playing her violin with the Westmorland Symphony Orchestra and also loves spending time outdoors, on foot, two-wheels or on the water. At home, she like cooking and reading.