Our team is made up of expert consultants and core support teams, all of whom are specialists in their fields. Added to that we have a wide network of associate consultants with specialisms across our services, so we can draw in their expertise when needed.
Joel Arber
Group Chief Executive Officer
Strategic marketing and communications, external engagement, business transformation, target operating models, cost efficiency
Aya Ferguson
Director of Consulting
Transformation, change management, leadership coaching and development, training development and delivery, continuous improvement and service excellence
David Becker
Chief Operating Officer
Organisation design and Target Operating Models, efficiencies and effectiveness, change and transformation, operational excellence
Helen Baird
Managing Consultant
Strategy review and development, change management, organisation design, impact evaluation
Dr Rhiannon Birch
Managing Consultant (Business and Organisation Development)
Strategy development, Planning, performance metrics and KPIs, Risk Management, Process reviews & Target Operating Models
Claire Taylor MBE
Principal Consultant
Teaching, learning and assessment, timetabling and teaching space management, academic operations planning and consulting skills
Dr Fola Ikpehai
Principal Consultant
Process improvement; cultural, organisational and business change; training development and delivery; programme and project management; and leadership development.
Lucy Dixon
Principal Consultant
Digital transformation, process improvement and organisation design
Emma Ogden
Principal Consultant
Strategic HR management, organisation design, workforce development and change management
Dr Thomas Owen-Smith
Principal Consultant
Sustainability, impact, strategy, complex change, global systems, sustainable development
Cara Attenborough
Consultant
Change management, extenuating circumstances reviews, student journey & experience.
Jennifer Sloan
Consultant
UK and international student recruitment, marketing, admissions, student journey and pipeline review.
Pippa Wisbey
Consultant
Sustainability, climate and nature risk and impact assessments, emissions baselining, strategic planning, vision and goal setting, climate and nature policy and regulation, carbon offsetting
Renée Lobban
Consultant and Programme Manager
Project management, Programme management, Portfolio management
Ruth Buckingham
Consultant
Strategic development and planning, project management, change management and continuous improvement
Adam Brown
Associate Consultant
Brand positioning, market analysis & insight, product portfolio analysis, marketing systems, structures and processes, product development, marketing strategy development &evaluation
Alex Favier
Associate Consultant
Dr Alison Oldam
Associate Consultant
Dr Alison Price
Associate Consultant
Academic Administration and Student Services, Business Process Reviews, Senior Committee Support, Change Management, Professional Development Support and coaching services
Amy Bray
Associate Consultant
Anne Johnson
Associate Consultant
Ben Fisher
Associate Consultant
Bernarde Hyde
Associate Consultant
Finance, commercial and procurement, efficiencies and effectiveness, student lifecycle, governance
Catherine Lorigan
Associate Consultant
Charlotte Livingston
Associate Consultant
Chris Berry
Associate Consultant
Christian Hesselhoj
Associate Consultant
Colin Davies
Associate Consultant
Expert in procurement transformation, category, contract and supply chain risk management and talent development
Dawn Coupe
Associate Consultant
Dawn Munro
Associate Consultant
Debbie England
Associate Consultant
Ellen Pugh
Associate Consultant
Equality, diversity & inclusion, gender & social inclusion
Ellie Highwood
Associate Consultant
Felicity Gasparro-Cooper
Associate Consultant
Fiona McPhail
Associate Consultant
HR, Equality, Diversity and Inclusion, Staff and Student Support Services and Learning and Professional Development.
Gary Hughes
Associate Consultant
Gayle Stocken
Associate Consultant
Strategic change, student information systems, student services HUBS, operational transformation and continuous improvement
Glen Noble
Associate Consultant
Research governance, strategy, policy, operations, facilitation, partnerships and data management systems
Graham Hill
Associate Consultant
Information Technology in Higher Education, university comparator work and benchmarking, information governance
Gretel Stonebridge
Associate Consultant
Organisation development, continuous improvement, strategic culture reviews, constructive culture change
Hannah Borkin
Associate Consultant
Hannah Lowery
Associate Consultant
Helen Carasso
Associate Consultant
Marketing, communications and public relations, strategic planning, student recruitment & student financial support
Jacob Crittenden
Associate Consultant
Jamie Warner
Associate Consultant
Financial operations, business partnering, financial modelling, strategic change management, business case review, finance systems implementation.
Jan Juillerat
Associate Consultant
People (HR) and Organisational Development, corporate and academic governance, Board and governance effectiveness
Jayne Billam
Associate Consultant
Jemma Ilal
Associate Consultant
Change management, communications and transformation
Judith Russell
Procurement Expert - Procurement Shared Service
Katherine Powlesland
Associate Consultant
Kay Renfrew
Associate Consultant
Kelly Prince
Associate Consultant
Keran Williams
Associate Consultant
Kuldip Sandhu
Associate Consultant
Kurtis Toy
Associate Consultant
Cyber Security consultancy, including data protection, security systems and cyber maturity assessments
Laura Cream
Associate Consultant
Leadership development, inclusive strategy development and implementation, culture change
Dr Louise Ellis-Jones FRSA
Louise Smith
Associate Consultant
Timetabling strategy, process reviews and improvements, data analysis and reporting, change management, fostering learning and development
Lucy Smith
Associate Consultant
Lynn Robinson
Associate Consultant
Development and improvement of student services, governance and compliance management, transformational change, strategy and policy development, risk and crisis management
Dr Mark Edwards
Associate Consultant
Designing and implementing organisational change, restructuring projects
Nanna Blomquist
Associate Consultant
Nathalie Mortimer
Associate Consultant
Neil Casey
Associate Consultant
Nick Skelton
Associate Consultant
Digital learning and teaching, digital networks and infrastructure, efficiencies, processes and technologies.
Nina McDermott
Associate Consultant
Paula Dalziel
Associate Consultant
Reina Tan
Associate Consultant
Richard Dale
Associate Consultant
Ropinder Heer
Associate Consultant
Student lifecycle and related software systems, IT project management, business analysis, process review
Ryan Stanbrook
Associate Consultant
Sally Turnbull
Associate Consultant
Sam Thorne
Associate Consultant
Sameer Lakhani
Associate Consultant
Sarah Browning
Associate Consultant
Sarah Gibson
Associate Consultant
Sean Green
Associate Consultant
Strategy review and development, operating models, organisational effectiveness
Steve Clark
Associate Consultant
Target Operating Model design, process improvement, student experience, student journey mapping, change management
Steve Hope
Associate Consultant
Susannah Randall
Associate Consultant
Coaching, training in influencing skills, collaborative cultures in external relations functions
Will Naylor
Associate Consultant