Effective organisation design directly influences your ability to achieve your strategic goals and adapt to broader changes beyond your university. We know that this is an area of growing importance in the sector, with more practitioners developing innovative and future-proofed solutions which span beyond your structural design.

Our approach

Our partnership approach starts with understanding the underpinning areas of organisation design you need to achieve your aim. We support you to ensure enabling strategies such as architecture, culture and processes are designed for your purpose, as well as exploring optimal structures, roles and responsibilities.

We work with you to develop into a mature institution which uses organisation design to:

improve your efficiency and productivity through streamlined processes, roles and responsibilities
enhance flexibility and adaptability to market changes, technological shifts and policy
ensure you have clear accountability and decision-making in place
optimise your resource allocation
make sure you have scalability for growth

Our expertise

SUMS consultants offer end-to-end organisation design, ranging from small-scale maturity reviews through to embedded and transformational structural change. We use our knowledge and experience to assess the landscape and offer you the most suitable and pragmatic solution based on your needs.

We also run a community of practice group for organisation design practitioners in the sector so that you can apply the latest thinking and learning to increase your internal expertise, knowledge and capabilities.

Examples of our work and impact

Design review, University of Sussex

We carried out a review which was focused on aligning processes, governance, systems, structures and ways of working for enabling services. This alignment was needed to meet their aspirations for growth across apprenticeships, TNE and online distance learning.

HR Systems and Process Review, Goldsmiths University

SUMS consultants undertook a full-scale review of the university’s end-to-end recruitment and onboarding process, identifying the relevant systems and users involved and outlining opportunities for enhancement to ensure efficiency and enhanced service metrics.

Support with your organisational design

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How we support you

Whether you need an in-depth analysis and recommendations for significant transformation, or a more high-level review from a critical friend, we have the expertise to support you at every stage. In designing our support, we bring together higher education-specific insight from our comparative research and benchmarking, and world-leading effective practice from other sectors and internationally.